We have built our own software centre where our specialists develop modern applications which make it easier for organizations to communicate and interact with their customers. Our product portfolio features applications for contact centres, including call and screen recording, and custom software. In addition, we integrate these customer-contact-oriented products with enterprise information systems (ERP, CRM, LoB) and communication platforms (Mitel, Microsoft Skype for Business, Cisco etc.), social networks (Facebook, Twitter etc.) and modern communication tools (Facebook Messenger, WhatsApp, Viber, Apple Business Chat and others). atlantis is also monitoring the growing trends regarding automatic contact with customers, such as implementing elements of artificial intelligence and machine learning (natural speech recognition, chatbots, data and conversation analysis).